This website is operated by DIR. Throughout the site, “we,” “us,” and “our” refer to DIR. By accessing our website and/or purchasing from us, you agree to these Terms of Service. Please read these Terms carefully before using our website. Last updated June 6, 2026.
By using this website, you confirm that you are at least the age of majority in your country of residence, or that you have given consent for any minor dependents to use this site.
We reserve the right to refuse service to anyone for any reason at any time.
We specialize in crystal jewelry and related products.
We make every effort to display product colors, images, and descriptions as accurately as possible. However, due to natural variations in crystals and differences in display screens, we do not guarantee that product appearance will be identical to images shown.
All prices are listed in SGD unless otherwise stated.
We reserve the right to change prices at any time without notice.
We reserve the right to:
If an order is canceled after payment, a full refund will be issued.
We offer international shipping for most products.
Orders are typically processed within 1–3 business days.
Estimated delivery time:
Delivery times are estimates and not guaranteed.
For international orders:
We offer a 7-day return policy.
To be eligible for a return:
Non-returnable items:
Refunds, if approved, will be processed to the original payment method within 5–10 business days.
Shipping fees are non-refundable unless the return is due to our error.
Our products are made from natural crystals.
Please understand:
We do not claim any medical, healing, or guaranteed energy effects.
We are not responsible for:
Customers are responsible for providing accurate shipping information.
We actively monitor fraudulent transactions.
If a chargeback is filed without contacting us first, we reserve the right to:
All content on this website, including images, text, branding, and logos, belongs to DIR and may not be copied or reused without permission.
We may use third-party services such as:
We are not responsible for the policies or actions of third-party services.
To the maximum extent permitted by law, we are not liable for:
All products are provided “as is” without warranties beyond those required by law.
We reserve the right to update or modify these Terms at any time. Changes will take effect immediately upon posting.
If you have any questions about these Terms, please contact us:
Email: drlolog@outlook.com
Business Name: DIR
Email drlolog@outlook.com before ordering if anything is unclear.
Contact Us